Frequently Asked (and Answered) Questions
Why do I have to pay a retainer?
The purpose of the deposit is to lock in your date + time. If you cancel last minute, I most likely would have been able to book someone else during that period. I do not write anything down in my calendar until the deposit has been paid, making your desired time slot up for grabs. Nothing is booked until the deposit has been paid.
When do I pay the remainder? Can I pay up front?
The remainder of your session is due 7 days prior to session. No images will be delivered until the final payment is made. The way my booking system is set up, is in two increments: retainer + final payment. However, I do offer pre-payment packages on my Bump to Baby and Boudoir sessions.
What if it rains?
If the weather is crazy/act of god/I am sick/etc, we will put your deposit toward a re-schedule. However, if you simply don’t show up to the session, the deposit will not be refunded. If you have booked a session and need to reschedule, your deposit can be put toward a re-schedule as long as I am notified within 14 days of the originally booked session. I get it— life happens. However, if you need to cancel and do not want to re-schedule, your deposit is not refunded. Sorry!
Can I bring a hype person?
We love a hype mate. Yes, bring a friend, parent, spouse! Whoever can cheer you on + whatever will make you feel more comfortable, go for it!
How and when will I receive the files?
You will receive the edited images within 2 weeks of your session. You will receive all purchased files via an online gallery. You then can send them to friends + family, and post online! Download links do expire after a few days, so be sure to download your images asap! Make sure to save + backup your images.
How long do you store your images?
I clean out my client files every 3 months and cannot guarantee that I will backup the images for you, so be sure to download the images and create your own backups. I do not store the raw files for more than 2 months.
What if we don't want the images used on your social media, website and anywhere else online?
Please make it clear to me in your initial contact email if this is the case and let me know the reason. The sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. Therefore, I do have a fee if this is something you want to be waived. please inquire.
What gear do you use?
I am a Canon shooter. My go-to setup is the Canon EOS R6 with either a 24-70mm or 85mm.
